- Order Status
CHECK ORDER STATUS
To check the status of an order, you can login to your account and click on "View Orders", then "Order Status". Log in to your Account Here
Once an order has shipped, you will receive an email from Stamps.com with the tracking #. In some cases, this email may end up caught in your spam filter. Tracking #'s can also be found under order status.
Please do not contact our office to check the status of an order, UNLESS it has exceeded the normal processing time frame (listed below).
Please Note: We are still on extended processing times right now as we just moved into our new location, and are in the process of hiring and training staff. Please know that mixes are produced as orders are processed. All mixes are blended with love by hand in our own commercial kitchen. We are a small family run business. No large warehouses, or heavy equipment here! We also do NOT store large amounts of inventory on shelves. We hand blend every mix by hand every week. This process takes a bit longer, but ensures that YOU receive the FRESHEST product possible! We so appreciate your patience and support of our small business. We are working hard to move forward and our goal is to bring you faster processing times very soon.
Customer Orders: All regular customer orders are processed and shipped within approximately 7-14 business days.
Affiliate Orders: If you are an affiliate placing an order for a kit, inventory, or party orders, please allow up to 21 business days for processing.
ORDER EXCEEDED PROCESSING TIME FRAME
If you have an order that has exceeded the normal processing time frame, please use the contact form below, and we will get back to you shortly. We are a small, family run business, and work very hard to process orders, and answer emails in a timely manner. Thank you for your patience, we appreciate it!
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