- Covid19 Update
VERY IMPORTANT NOTICE - PLEASE READ
As you all know, the past few months have been rough for many of us in so many ways due to Covid19. While we have kept Diplicious operating during all of this, the business has been greatly affected and orders have been delayed!
We lost our 2 local employees due to quarantine, shipping on supplies to create product have been delayed, local stores have been out of supplies to create some of our mixes, and on top of all of that, I (Shelly) was sick in bed for almost 2 weeks myself.
We also had a very large surge of orders come in when stimulus checks arrived. While we soooo appreciate this, with everything going on, we are WAY behind on orders. We have supplies we are waiting on from suppliers that are over a month late. And as of now, it is still just my husband and I who run the entire business. As a small business who make all of our mixes by scratch, as orders come in, extra processing time was already required, so it's only been harder with everything going on.
With all of that said, we have decided to TEMPORARY close down the website to new orders.
We are going to take this time to hustle and get out ALL remaining orders up to today. And then we are going to focus on restocking a LARGE amount of inventory as soon as supplies arrive and can be purchased. We will be reopening once ALL pending orders are shipped AND inventory is all restocked!
I don't know how long this will take. We have another large batch of orders going out today, and then should have the rest out by end of this week. But I don't know when our supplies will arrive. BUT we will continue to work hard behind the scenes to get through these trying times.
We THANK YOU for your support and your patience. Please bare with us! If you emailed, I will be getting back to you this week as well! ❤️
Stay safe everyone!
With appreciation and love,
Shelly & Matthew Eubanks - Owners